At The Mood Space, we have an ethical responsibility to keep information confidential and protect all communication as part of online sessions. Their terms of confidentiality are as follows:
Any information discussed in the sessions shall be kept completely confidential.
If you wish for any of your information or records to be released to a third party, your therapist will send you an authorization form that you will need to fill and sign before your information can be released.
In certain situations, your therapist may need to release information and this will be done keeping confidentiality in mind in the following ways & circumstances:
If the therapist believes that the client is at risk of harming themselves or others.
If the therapist is informed about or suspects abuse, neglect, or exploitation of a minor or of an incapacitated adult.
If the therapist believes that the client’s mental condition leaves them gravely disabled.
During such situations, The Mood Space and the therapist will be obligated to reach out to my emergency contacts for protection and reveal essential information if necessary without the authorization form being signed.
Additionally, The Mood Space designs, builds, and operates all our products on a secure foundation, providing the protection needed to keep our users safe, their data secure, and their information private. All therapy sessions take place on Google Meet employs the following encryption measures to support data security and privacy:
All data in Meet is encrypted in transit by default between the client and Google for video meetings on a web browser, on the Meet Android and Apple® iOS® apps, and in meeting rooms with Google meeting room hardware.
Meet adheres to Internet Engineering Task Force (IETF) security standards for Datagram Transport Layer Security (DTLS).
